Customized workshops, training and keynote speaking

Dr. Lipkin is an international speaker for companies, not-for-profit organizations, government agencies, trade organizations, and associations. She provides customized keynotes, workshops, and training seminars on a variety of topics around leadership, management, Generation X & Y in the workplace, emotional intelligence and crisis preparedness.  Typical settings include:

  • Corporate retreats and annual meetings
  • Professional conferences and meetings
  • Corporate and business training programs
  • Leadership development initiatives

Examples of the main topic areas we address are given below. However, all programs are customized to the client's needs and can be offered as seminars/workshops, keynotes or full training courses.  All are available as on-site or off-site live events, teleseminars or webinars. If you don't see the topic area you are looking for, contact us and we will let you know if we can accommodate or provide a referral to someone who may be a better fit.  Contact us for rates and availability.

Some of the topics Nicole regularly presents on include:

Young Talent RPM™: The Fast Track to Retaining, Promoting and Motivating Your Young Talent

We’ve all heard the complaints and have had the complaints about Generation Y, the newest and largest generation to hit the workforce since the Boomers.  It's time to turn the complaints and commiseration into action by rethinking beliefs about your ability to successfully transition and integrate this generation into the workplace. 

This program is designed to provide managers and leaders with the tools they need to engage, manage, develop and retain young talent.  The program begins with a comprehensive introduction of the DNA of Generation Y and then focuses on four main business areas:

  • Attraction and Engagement 
  • Management 
  • Development of Future Leaders
  • Retention   

Contact us today to find out how we can help you learn to retain, promote and motivate the best of your young talent.

Generational Matters: Creating a Seamless Generational Mix in Your Workplace

People are living and working longer, subsequently, this is the first time in history that we have four generations at work (Veterans, Boomers, Generation X, and Generation Y). Failing to recognize and appropriately manage generational differences can therefore cause serious communication and productivity problems. This seminar helps companies learn how to incorporate the strengths of each generation and design a workplace that capitalizes on their respective talents.  It is ideal for either a company-wide event or for smaller intergenerational teams. The session enables understanding of the following:

  • The greatest assets and strengths to hone within each generation
  • How to collaborate effectively across the generations to bridge the gap
  • Strategies and solutions to integrate the generations by highlighting their strengths and implementing strategies to minimize clashes

Contact us today to find out how we can help you develop and effective intergenerational culture.

Challenging the Myths of Generation Y: Turning Complaints into Action

  • How do you engage and train Generation Y effectively?
  • How do you help leaders and managers successfully learn to manage, develop and retain Gen Y talent?  
  • What motivates and inspires this new generation of employees when it comes to learning and working?
  • Does business culture need to change to integrate Generation Y? 

These questions have caused significant debate and concern in corporations today as trainers, leaders, managers and HR personnel try and figure out the best way to integrate Generation Y into the workplace while managing the balance between what has always worked in the past and what could potentially work better in the present.  This workshop/seminar not only offers participants with the answers to these questions, but also provides a toolbox of techniques and solutions.  These can readily be incorporated into training strategies in order to effectively connect, engage and integrate Generation Y into the workplace while challenging the plethora of associated generational myths and misconceptions.  In addition, participants will discover strategies and solutions to help others leverage the strengths of each generation.  This aids in effective intergenerational functioning and creates a healthy, productive workplace environment.  Although strategies and solutions will be provided for how to effectively train this generation as well as help others attract, engage, manage, develop and retain Generation Y, the principles shared will be applicable to all generations at work because they are based on sound training, leadership and management principles.    

Contact us today to find  out  how to turn your complaints into action.

Emotional Intelligence: Developing High Impact Leaders and Managers

Research from UCLA has indicated that only 7% of leadership success is attributable to intellect and technical skill.  The remaining 93% comes from the characteristics  of trust, integrity, authenticity, honesty, creativity, presence, and resilience (cited in Cooper & Sawaf, 1996).  All of these are core components of emotional intelligence (EI).  Therefore, it should be no surprise that EI is the key differentiator between an average and a star performer. It should also come as no surprise that emotionally intelligent leaders and managers are significantly more productive, demonstrate better customer service and business development skills, deliver finer results, and realize greater employee retention rates.

In today’s competitive workplace environment, it is prudent for organizations to focus their effort on developing emotional intelligence in their leadership cadres and wider institutional ethos. The organizations that recognize the importance of this are the ones that are creating sustainable cultures that will successfully engage and retain top talent and realize enhanced productivity and innovation. 

Participants will: 

  • Learn the foundations of emotionally intelligent leadership and management
  • Discover the organizational and employee impact of emotionally intelligent leadership and management
  • Develop a toolbox of strategies to help enhance emotionally intelligent leadership, management and cultures within their organizations

Contact us today to find out how to develop high impact leaders and managers.

Leadership and Success Development: What they Didn't Teach you in School

When you invest in your talent, payback is tripled. This dynamic workshop has been created to not only help your young talent (between the ages of 20 and 28) develop necessary leadership and management skills, but also learn all the useful things they seem to have not obtained in college - likebusiness etiquette, communication, critical and creative thinking and the myriad other skills that contribute to success in the workplace. This workshop is ideal for your company if you are looking to invest in your young talent and watch them make a great leap forward within your organization. Participants will gain the following:

  • Leadership and management skills
  • Business etiquette based on your company’s culture
  • Development of the ability to influence, persuade and empathize
  • Effective communication skills
  • An understanding of the components of emotional intelligence

Contact us today to help your young talent develop the vital leadership skills they need.

Leading During Times of Crisis

Despite the many domestic and global lessons of late, all too often leaders are unable to cope with crisis and are especially ill-prepared to drive the effective recovery of human capital and organizational capability. This situation persists despite clear evidence that organizations that cope well with a crisis experience a significant boost in market/client/sponsor perceptions.  This important workshop will help leaders:

  • Learn to lead effectively during times of crisis
  • Develop the skills to aid in human capital recovery and organizational recovery
  • Learn strategies to design healthy organizational cultures and internal/external communication strategies to minimize crisis impact on staff, organizational reputation, and stakeholder perceptions
  • Discover how to turn crisis into an opportunity, especially with regard to emerging leaders within their own organizations

Contact us today to learn about effective leadership during times of crisis.

 

How Humans Respond When the S*it Hits the Fan: Developing Resilient People and Organizations

Organizations and leadership teams may feel that they are adequately prepared when disaster or crisis occurs because they have their manual of “what to do.” The problem is, people never behave how we expect them to in a crisis situation.  Learning about the fundamentals of human behavior in times of severe stress is just as important as preparing your facility for a crisis, because without your people, your organization cannot function - and all your careful contingency plans will be on infirm footings.  In this workshop, participants will learn:

  • The foundations of trauma and the stress response
  • Group psychology and how to activate people when disaster strikes
  • How to develop resilient people and organizations prior to a crisis situation

Contact us today to find out more about our training program aimed at developing resilient leaders, people and organizations.