Emotional Intelligence

Emotional Intelligence: Developing High Impact Leaders and Managers

Research from UCLA has indicated that only 7% of leadership success is attributable to intellect and technical skill. The remaining 93% comes from the characteristics of trust, integrity, authenticity, honesty, creativity, presence, and resilience (cited in Cooper & Sawaf, 1996). All of these are core components of emotional intelligence (EI). Therefore, it should be no surprise that EI is the key differentiator between an average and a star performer. It should also come as no surprise that emotionally intelligent leaders and managers are significantly more productive, demonstrate better customer service and business development skills, deliver finer results, and realize greater employee retention rates.

In today’s competitive workplace environment, it is prudent for organizations to focus their effort on developing emotional intelligence in their leadership cadres and wider institutional ethos. The organizations that recognize the importance of this are the ones that are creating sustainable cultures that will successfully engage and retain top talent and realize enhanced productivity and innovation.

Participants will:

Learn the foundations of emotionally intelligent leadership and management
Discover the organizational and employee impact of emotionally intelligent leadership and management
Develop a toolbox of strategies to help enhance emotionally intelligent leadership, management and cultures within their organizations

Attracting, Retaining, Motivating and Engaging Generation Y Employees

Strengthening the Leadership Pipeline

Creating Resilient Leaders, People and Organizations

Managing to Maximize People’s Potential and Organizational Sustainability

Creating Emotionally Intelligent Cultures, Leaders and Teams

Young Talent RPM^®

Leadership RPM^®

Crisis Leadership and Organizational Resilience

Keynote Speaking

Customized Training and Workshops

Team Building and Group Coaching

Leadership Coaching